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• What is the difference between Shop Online and Made-to-Order?

  Products found under SHOP: AVAILABLE NOW are in stock at our warehouse and are available to ship to you immediately. We are constantly working to reorder, restock, and add new items to ou... view more

  Products found under SHOP: AVAILABLE NOW are in stock at our warehouse and are available to ship to you immediately. We are constantly working to reorder, restock, and add new items to our assortment so feel free to keep checking back for updates, or for an item to come back in your size! 

  Products found under VIEW COLLECTIONS include all items within our two bridal lines, Jenny Yoo Collection and Jenny by Jenny Yoo, as well as our bridesmaids and flower girl collections. These items are made-to-order and must be placed through an authorized Jenny Yoo retailer. Since they are produced to order, they are delivered upon completion.

  Click here to find a Jenny Yoo retailer near you.

  To read more about the made-to-order process, click here. 

• What does Made-To-Order mean?

  Made-to-Order items are ordered through an authorized Jenny Yoo retailer and are produced to order. This includes our bridal gowns, bridesmaid dresses, and flower girl dresses. As these g... view more

  Made-to-Order items are ordered through an authorized Jenny Yoo retailer and are produced to order. This includes our bridal gowns, bridesmaid dresses, and flower girl dresses. As these gowns are produced just for you, they are non-returnable and all sales are final. Please note they are not custom to one’s measurements, and you should refer to our Fit Guide to choose the correct size for you.

  SHOP: AVAILABLE NOW items are stocked by Jenny Yoo Collection for immediate delivery.

• How can I make an appointment at a Jenny Yoo salon?

  If you are in the NYC or Chicago area please click here to schedule an appointment, or call 212.645.0823 for New York and 312.642.2327 for Chicago. Or, find your closest authorized Jenny ... view more

  If you are in the NYC or Chicago area please click here to schedule an appointment, or call 212.645.0823 for New York and 312.642.2327 for Chicago.

  Or, find your closest authorized Jenny Yoo retailer.

• Are you taking virtual appointments?

  Yes! Click HERE to schedule your virtual appointment with one of our seasoned stylists, and find out more about what our virtual styling sessions offer!  view more

  Yes! Click HERE to schedule your virtual appointment with one of our seasoned stylists, and find out more about what our virtual styling sessions offer! 

• Where can I find a list of authorized retailers?

  You can view the list of all of our authorized retailers HERE!  Scroll down on the page to view the store locator in order to search by zip code. You can view the list of stores using the... view more

  You can view the list of all of our authorized retailers HERE! 

  Scroll down on the page to view the store locator in order to search by zip code. You can view the list of stores using the map, or view in a list by clicking "show list". 

• How do I pick the best size for me?

  We highly recommend having measurements taken at an authorized Jenny Yoo retailer or a professional tailor. Review our Fit Guide and find the size that best suits you. Made-to-order and o... view more

  We highly recommend having measurements taken at an authorized Jenny Yoo retailer or a professional tailor. Review our Fit Guide and find the size that best suits you. Made-to-order and online dresses are based off our size chart and are not cut to your specific measurements; therefore, you will likely need some alterations for that perfect fit! Please note we are not responsible for replacing dresses due to incorrect sizing.

• Can I measure myself?

  In order to ensure the best possible fit, we highly recommend measurements be taken at an authorized Jenny Yoo retailer or a professional tailor. If you are unable to get measured professi... view more

  In order to ensure the best possible fit, we highly recommend measurements be taken at an authorized Jenny Yoo retailer or a professional tailor. If you are unable to get measured professionally, please follow these guidelines using a soft measuring tape. Make sure to keep the tape snug but not tight when measuring. Also, make sure to always measure over your undergarments for the most accurate fit.

  See our video below on how to measure, and view more details of our fit guide HERE!

   

• How is your company handling COVID-19?

  Please visit our safety page at https://www.jennyyoo.com/Safety for more information on how we are responding to COVID-19 and working to keep our customers and employees happy and healthy.  view more

  Please visit our safety page at https://www.jennyyoo.com/Safety for more information on how we are responding to COVID-19 and working to keep our customers and employees happy and healthy.